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Privacy Policy

Privacy Policy

Book Albania Privacy Policy

Privacy Policy

1. Introduction

At Book Albania, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, make bookings, or use our services. By using our services, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and billing information.
  • Booking Information: Details about your bookings, including car rental, off-road tours, and any other services provided by Book Albania.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Technical Information: Information about your visit to our website, including IP address, browser type, operating system, and browsing behavior (cookies).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process bookings: We use your information to manage and confirm your bookings for car rentals, tours, and other services.
  • To communicate with you: We may send you booking confirmations, updates, offers, and other communications related to our services.
  • To improve our services: We analyze the data to improve our website, services, and customer experience.
  • For payment processing: We use your payment information to process transactions securely.
  • Legal compliance: We may use your information to comply with applicable laws and regulations.

4. Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

  • Third-Party Service Providers: We may share your data with third-party service providers who assist in delivering our services (e.g., payment processors, email services, tour partners).
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


6. Security of Your Data

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.


7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to legal obligations.
  • Opt-Out: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the emails.

8. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve your user experience. You can manage your cookie preferences through your browser settings.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: